CUSTOMER SATISFACTION SURVEY

Company Name *

Email *

Magna Primary Sales Contact *

How satisfied are you with *

	😃 Very Satisfied	☺️ Satisfied	😐Neutral	😟 Unsatisfied	😞 Very Unsatisfied
The response time and communication of our sales representatives.	😃 Very SatisfiedThe response time and communication of our sales representatives. 😃 Very Satisfied	☺️ SatisfiedThe response time and communication of our sales representatives. ☺️ Satisfied	😐NeutralThe response time and communication of our sales representatives. 😐Neutral	😟 UnsatisfiedThe response time and communication of our sales representatives. 😟 Unsatisfied	😞 Very UnsatisfiedThe response time and communication of our sales representatives. 😞 Very Unsatisfied
The product knowledge and support of our sales representatives.	😃 Very SatisfiedThe product knowledge and support of our sales representatives. 😃 Very Satisfied	☺️ SatisfiedThe product knowledge and support of our sales representatives. ☺️ Satisfied	😐NeutralThe product knowledge and support of our sales representatives. 😐Neutral	😟 UnsatisfiedThe product knowledge and support of our sales representatives. 😟 Unsatisfied	😞 Very UnsatisfiedThe product knowledge and support of our sales representatives. 😞 Very Unsatisfied
Pricing	😃 Very SatisfiedPricing 😃 Very Satisfied	☺️ SatisfiedPricing ☺️ Satisfied	😐NeutralPricing 😐Neutral	😟 UnsatisfiedPricing 😟 Unsatisfied	😞 Very UnsatisfiedPricing 😞 Very Unsatisfied
Price stability	😃 Very SatisfiedPrice stability 😃 Very Satisfied	☺️ SatisfiedPrice stability ☺️ Satisfied	😐NeutralPrice stability 😐Neutral	😟 UnsatisfiedPrice stability 😟 Unsatisfied	😞 Very UnsatisfiedPrice stability 😞 Very Unsatisfied
Product availability (in-stock inventory)	😃 Very SatisfiedProduct availability (in-stock inventory) 😃 Very Satisfied	☺️ SatisfiedProduct availability (in-stock inventory) ☺️ Satisfied	😐NeutralProduct availability (in-stock inventory) 😐Neutral	😟 UnsatisfiedProduct availability (in-stock inventory) 😟 Unsatisfied	😞 Very UnsatisfiedProduct availability (in-stock inventory) 😞 Very Unsatisfied
Product quality	😃 Very SatisfiedProduct quality 😃 Very Satisfied	☺️ SatisfiedProduct quality ☺️ Satisfied	😐NeutralProduct quality 😐Neutral	😟 UnsatisfiedProduct quality 😟 Unsatisfied	😞 Very UnsatisfiedProduct quality 😞 Very Unsatisfied
On-time delivery	😃 Very SatisfiedOn-time delivery 😃 Very Satisfied	☺️ SatisfiedOn-time delivery ☺️ Satisfied	😐NeutralOn-time delivery 😐Neutral	😟 UnsatisfiedOn-time delivery 😟 Unsatisfied	😞 Very UnsatisfiedOn-time delivery 😞 Very Unsatisfied
Delivery method	😃 Very SatisfiedDelivery method 😃 Very Satisfied	☺️ SatisfiedDelivery method ☺️ Satisfied	😐NeutralDelivery method 😐Neutral	😟 UnsatisfiedDelivery method 😟 Unsatisfied	😞 Very UnsatisfiedDelivery method 😞 Very Unsatisfied
Customer service	😃 Very SatisfiedCustomer service 😃 Very Satisfied	☺️ SatisfiedCustomer service ☺️ Satisfied	😐NeutralCustomer service 😐Neutral	😟 UnsatisfiedCustomer service 😟 Unsatisfied	😞 Very UnsatisfiedCustomer service 😞 Very Unsatisfied
Satisfaction with our website	😃 Very SatisfiedSatisfaction with our website 😃 Very Satisfied	☺️ SatisfiedSatisfaction with our website ☺️ Satisfied	😐NeutralSatisfaction with our website 😐Neutral	😟 UnsatisfiedSatisfaction with our website 😟 Unsatisfied	😞 Very UnsatisfiedSatisfaction with our website 😞 Very Unsatisfied

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